FAQ
Why evaporative/ducted systems?
Evaporative air-conditioners are suited to Perth’s temperate climate. In these conditions, evaporative air-conditioners can be up to 80% more efficient than reverse-cycle air-conditioners.
Do you sell air-conditioners?
Yes Gamato sells new evaporative air-conditioners to the trade.
How do I know which model air-conditioner I have?
Sometimes this information is written on the paperwork you received when the air-conditioner was installed, or stamped on a badge attached to the unit itself.
I can't find a model number. How do I order replacement filter pads?
If you are able to measure the size of the actual filter pads (height, width and thickness) to the nearest mm we can supply you with replacement pads.
I can't get to you! Do you offer a delivery service?
Depending on the size, we may be able to arrange for a courier to deliver your filter pads.
Do you have eftpos facilities?
Yes we accept Visa and Mastercard payments in-store.
Do you have spare parts for my split system or reverse-cycle air-conditioner?
Sorry, no. We only stock filter pads and spare parts for evaporative air-conditioners.
Warranty Information
A 12 month return-to-base warranty applies to spare parts purchased from Gamato Manufacturing with manufacturing defects only. All warranty returns must be accompanied by an original tax invoice supplied by us at the time of purchase. We cannot accept returns for faulty goods without this receipt. The warranty covers the purchased item only and Gamato Manufacturing accepts no liability for any other expenses incurred by the purchaser for labor costs involved with fitting/replacing faulty items, nor for the cost of delivering/returning the goods.
To ask any questions not listed here, don't hesitate to contact us.
